WaSolve – Official Meta Verified API Onboarding Disclaimer
Last updated: December 10, 2025
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Onboarding Timeframe
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Mandatory Requirements for WhatsApp API Approval
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WhatsApp Number Eligibility Disclaimer (Very Important)
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Data Consistency Requirement
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WhatsApp Display Name Policy (Meta Guidelines)
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Payment Method Disclaimer (Meta Billing)
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Technical & Operational Disclaimer
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Business Portfolio & Support Disclaimer
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WhatsApp Number & Blocking Responsibility Disclaimer
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No Guarantee / No Liability Clause
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Extra Services & Paid Support Disclaimer
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Community-Based Support Model
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Final Disclaimer
By submitting this form and completing your payment, you agree to the following onboarding terms and conditions:
Onboarding Timeframe
- The WhatsApp API onboarding process generally takes 3 to 5 working days.
- The timeline depends on:
- Timely submission of correct documents
- WhatsApp number eligibility
- Meta verification and payment approval
⏳ If documents or details are missing, incorrect, or delayed, onboarding may take longer.
Mandatory Requirements for WhatsApp API Approval
To complete Meta WhatsApp API onboarding, the following are mandatory:
- Active Facebook Profile
- Active Facebook Page
- Meta Business Portfolio
- Business verification details
- MSME Certificate
- MSME registered number must match the Business Portfolio number
- Mismatch may lead to rejection
- GST Certificate
- Business name & address must be clearly visible
- Active Business Website
- Unique WhatsApp Number
- Fresh number OR eligible for upgrade / coexistence
- Valid Visa or MasterCard (Debit/Credit Card)
- Required for Meta billing
- International / Global payments must be enabled
⚠️ Missing or incorrect documents may delay or stop the verification process.
- important not: If a phone number has already been linked via OTP to any Meta service—such as Instagram, Facebook, or any other platform—it may face issues while connecting to WhatsApp (existing app or API setup). In some cases, the number may not connect at all, which means you may need to purchase a completely fresh number.
However, even with a fresh number, issues can occur if that number was previously used by someone else on WhatsApp or registered on any Facebook/Meta platform. In such cases, the system may show an error stating that the number is already registered or already linked with Facebook.
Missing or incorrect documents may delay or stop the verification process.
WhatsApp Number Eligibility Disclaimer (Very Important)
- A fresh WhatsApp number is highly recommended.
- If a phone number has already been linked via OTP to any Meta service such as:
- WhatsApp (Personal or Business)
- Meta Business Portfolio
it may face unlinking or existing account errors during API connection.
- In many cases, such numbers cannot be connected to WhatsApp Cloud API.
⚠️ Important Note:
Even a fresh number can face issues if:
- It was previously used by someone else on WhatsApp, or
- It was earlier registered on any Facebook/Meta platform
In such cases, Meta may show errors like:
- Number already registered
- Number already linked with Facebook
WaSolve is not responsible for Meta-side number eligibility decisions.
Data Consistency Requirement
Your business name and address must match exactly across all platforms:
- MSME/GST
- Facebook Page
- Business Portfolio
- Website
- WhatsApp Display Name
❌ Any mismatch can cause rejection or onboarding delays from Meta.
WhatsApp Display Name Policy (Meta Guidelines)
Your WhatsApp Display Name must strictly follow Meta policies.
The following types of names are NOT allowed:
Government / Bank / WhatsApp-related names- Betting, Adult, Porn, Illegal categories
- Fake, misleading, or impersonating brand names
Meta has final authority on display name approval or rejection.
Payment Method Disclaimer (Meta Billing)
- Adding a payment method is mandatory to activate WhatsApp API.
- Meta often does not accept Indian cards, especially RuPay cards.
- You may need:
- Visa or MasterCard (Debit / Credit)
- International & e-commerce payments enabled
⚠️ Some old cards or specific card series may be rejected by Meta.
You may need to apply for a new international-enabled card.
Technical & Operational Disclaimer
During onboarding, you may be required to:
- Uninstall and reinstall WhatsApp Business App
- Retry OTP or verification steps
- Perform technical actions multiple times
If:
- Your phone is slow
- Internet is unstable
- You are not technically comfortable
⏳ Onboarding may take additional time.
Business Portfolio & Support Disclaimer
With any WaSolve WhatsApp API plan, our team provides initial support for:
- Business Portfolio verification
- WhatsApp API number connection
- Basic onboarding assistance
⚠️ Important Clarification:
- Our team support is limited to the first business portfolio that is initially connected during onboarding.
- In many cases, some business owners repeatedly create, test, or change multiple business portfolios for experimentation or testing purposes.
- Continuous creation, testing, or switching of multiple portfolios affects our ability to provide timely support to other active clients.
Therefore:
- Ongoing support is provided only for the initially connected business portfolio.
- Our team is not obligated to manage, troubleshoot, or handle unlimited portfolio connections or repeated portfolio changes.
- If our team is available, assistance may be provided on a best-effort basis only, without any obligation.
🔹 Multiple Portfolio / Number Requirement – Extra Charges
If a client requires:
- Creation or verification of additional business portfolios
- Connecting multiple WhatsApp numbers
- Requirements beyond the scope of the selected plan
- Support beyond the basic onboarding portfolio
➡️ Additional charges will apply, which must be paid separately as per the requirement.
WhatsApp Number & Blocking Responsibility Disclaimer
🔹 Coexisting / API Number Usage Disclaimer
If you connect:
- A coexisting WhatsApp number, or
- A WhatsApp API number
Please note:
- WaSolve does not guarantee protection against WhatsApp number blocking.
- WhatsApp number blocking can happen due to multiple factors, including but not limited to:
- Usage of unofficial tools
- Policy violations
- Spam-like activities
- Previous misuse of the number
- Meta/WhatsApp internal risk systems
⚠️ Important:
- The client is fully responsible for WhatsApp number usage and compliance.
- WaSolve does not provide any guarantee for prevention, recovery, or replacement of blocked numbers.
- This applies to:
- Normal WhatsApp numbers
- Business App numbers
- API numbers
✅ We will provide possible guidance and support wherever feasible, but final decisions remain with Meta / WhatsApp.
No Guarantee / No Liability Clause
- WaSolve does not guarantee that any WhatsApp number (normal or API) will never be blocked.
- Meta / WhatsApp reserves full authority over:
- Number eligibility
- Display name approval
- API access
- Blocking or restriction decisions
WaSolve is not liable for any loss caused due to number blocking, rejection, or suspension by Meta.
Extra Services & Paid Support Disclaimer
Any service that is not explicitly included in the purchased plan will be considered an additional service
- Extra business portfolio creation
- Additional WhatsApp number connections
- Re-verification or re-onboarding support
- Advanced troubleshooting
- API-related custom assistance
Community-Based Support Model
To ensure scalable and timely assistance, WaSolve provides clients with access to an official support community, which includes:
- Step-by-step video tutorials
- Common issue resolutions
- API-related guides
- Self-help solutions
If a solution for your issue (number block, connection issue, API error, portfolio-related problem, etc.) is already available within the community resources:
- The client is expected to refer to and follow the shared tutorials
- Many issues can be resolved independently using these materials
Final Disclaimer
- Onboarding time depends on Meta’s verification systems and is not fully under WaSolve’s control.
- Client cooperation, patience, and timely action are essential.
- No refunds or guarantees can be provided for Meta-side rejections.
Our team will support you throughout the onboarding process to ensure a smooth and compliant WhatsApp API activation 🚀
By proceeding with onboarding, payment, or API activation, the client confirms that:
- They have read and understood all disclaimers
- They agree to WaSolve’s onboarding policies
- They accept Meta’s final authority in all verification and API decision
Thank you for choosing WaSolve.