At WaSolve, we are committed to providing high-quality WhatsApp marketing solutions, software, and services. Our Refund & Cancellation Policy ensures a fair and transparent process for all customers. Please review the following terms carefully before making a purchase.

1. Cancellation Policy

For Services:

• You may request a cancellation within 24 hours of purchase. After this period, cancellations may not be possible as services might already be in progress.
• If the service has already been rendered, no cancellation or refund will be issued.

For Software & Digital Products:

• Due to the digital nature of our products, cancellations are not permitted once the software or digital product has been downloaded, accessed, or activated.

For Subscription-Based Services:

• You may cancel your subscription at any time, but the cancellation will take effect at the end of the current billing cycle.
• No prorated refunds will be provided for unused subscription periods.

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2. Refund Policy

Refund Eligibility:

Refunds will only be issued under the following circumstances:
✅ The purchased service or product was not delivered as promised.
✅ Technical issues on our end prevented access to the product/service.
✅ An incorrect charge was made to your payment method.

Non-Refundable Items:

❌ Software & Digital Products: Once a software license has been obtained, it is non-refundable, as software purchases involve intellectual property rights and cannot be returned.
❌ Services: If a service has already been provided, no refund will be issued.
❌ Subscription-Based Services: Partial or unused subscription payments are non-refundable. You will continue to have access until the subscription period ends.
❌ Customized Software or Configurations: If the software has been customized or configured specifically for you, it is not eligible for a refund.
❌ No refund will be issued if your WhatsApp account is banned, suspended, or blocked, as we do not control WhatsApp policies.

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3. Refund Request Process

To request a refund, please follow these steps:
1️⃣ Email support@wasolve.in with the following details:

• Order ID
• Reason for the refund request
• Relevant screenshots or supporting documents (if applicable)
  2️⃣ Our team will review your request within 5 business days and notify you of the decision.
  3️⃣ If approved, refunds will be processed within 7-10 business days to the original payment method.

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4. Important Notes

• All purchases are final, so we encourage users to review trial versions or demos (if available) before purchasing.
• Payments are processed through third-party providers (e.g., Razorpay, PayPal). If you experience a payment failure, please wait until the amount is credited back to your account before raising a dispute.
• By clicking the “Purchase” button, you acknowledge and agree to our Refund & Cancellation Policy and Terms & Conditions.

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5. Policy Updates

WaSolve reserves the right to modify or update this policy at any time. Any changes will be posted on this page, and continued use of our services will constitute acceptance of the updated policy.

For further assistance, please contact us at:
📧 Email: support@wasolve.in
📞 Phone: +91 8799525820
🌐 Website: https://wasolve.in/