Cancellation Refund Policy
At WaSolve, we are committed to providing high-quality WhatsApp marketing solutions, software, and services. Our Refund & Cancellation Policy ensures a fair and transparent process for all customers. Please review the following terms carefully before making a purchase.
Cancellation Policy
For Services:
- You may request a cancellation within 24 hours of purchase. After this period, cancellations may not be possible as services might already be in progress.
- If the service has already been rendered, no cancellation or refund will be issued.
For Software & Digital Products:
- Due to the digital nature of our products, cancellations are not permitted once the software or digital product has been downloaded, accessed, or activated.
For Subscription-Based Services:
- You may cancel your subscription at any time, but the cancellation will take effect at the end of the current billing cycle.
- No prorated refunds will be provided for unused subscription periods.
Refund Policy
Refund Eligibility:
Refunds will only be issued under the following circumstances:
✅ The purchased service or product was not delivered as promised.
✅ Technical issues on our end prevented access to the product/service.
✅ An incorrect charge was made to your payment method.
Non-Refundable Items:
❌ Software & Digital Products: Once a software license has been obtained, it is non-refundable, as software purchases involve intellectual property rights and cannot be returned.
❌ Services: If a service has already been provided, no refund will be issued.
❌ Subscription-Based Services: Partial or unused subscription payments are non-refundable. You will continue to have access until the subscription period ends.
❌ Customized Software or Configurations: If the software has been customized or configured specifically for you, it is not eligible for a refund.
❌ No refund will be issued if your WhatsApp account is banned, suspended, or blocked, as we do not control WhatsApp policies.
Refund Request Process
To request a refund, please follow these steps:
1️⃣ Email support@wasolve.in with the following details:
- Order ID
- Reason for the refund request
- Relevant screenshots or supporting documents (if applicable)
2️⃣ Our team will review your request within 5 business days and notify you of the decision.
3️⃣ If approved, refunds will be processed within 7-10 business days to the original payment method.
Important Notes
- All purchases are final, so we encourage users to review trial versions or demos (if available) before purchasing.
- Payments are processed through third-party providers (e.g., Razorpay, PayPal). If you experience a payment failure, please wait until the amount is credited back to your account before raising a dispute.
- By clicking the “Purchase” button, you acknowledge and agree to our Refund & Cancellation Policy and Terms & Conditions.
Policy Updates
WaSolve reserves the right to modify or update this policy at any time. Any changes will be posted on this page, and continued use of our services will constitute acceptance of the updated policy.
For further assistance, please contact us at:
📧 Email: support@wasolve.in
📞 Phone: +91 957-413-8496
🌐 Website: https://wasolve.in/
Limitation of Liability
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven’t purchased anything through the Service.
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.
“AS IS” and “AS AVAILABLE” Disclaimer
The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
Governing Law
The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.
Disputes Resolution
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.
For European Union (EU) Users
If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which You are resident.
United States Legal Compliance
You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.
Translation Interpretation
These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.
Changes to These Terms and Conditions
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.